This would be the most important decision of all to be made in regard to your property.  In choosing the correct tenant, everything else should, and usually is, trouble free.  It is always wise to wait for the right tenant to come along than proceed with an applicant that is sub-standard.  The result could end up costing a lot more than the weeks rent it may have cost you by waiting.

Once a Tenant has made the decision to apply for the property, we then assist the applicant with the completion of our comprehensive application form, ensuring during this “interview” process we have all the information we require to make an informed decision on their ability to pay the rent and look after the property.

By law, we must allow any person to view a property when requested and also allow that person to complete our application form.  The applicant must pass a 100 point check before being considered as a potential tenant.  The application is then accepted or rejected based on the following criteria:

  • Thorough checking of current and previous rent references
  • Assessment of financial ability to pay rent
  • Confirmation of employment details including salary
  • Check of all personal references and next of kin
  • Should the previous reference be a private landlord, we will do a search of the property to ensure we are talking to the rightful owner of such property
  • Check the applicant has the right to reside in Australia (if required)
  • Check ID information matches information on application form
  • Check of previous rental history with TICA

Only when all of these checks are completed is this information passed on to the Owner for discussion. The decision to accept or reject an application will always be the owner’s. We supply the information and a recommendation to assist in making the decision.

Our office will not consider accepting a tenancy application before first doing a check with TICA. This organisation is an Australia-wide database service which records and reveals any tenant who has previously left a debt at a property or has a Court judgment made against them anywhere in Australia and/or New Zealand.

See some of our case studies

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